To begin to understand the grand experiment that is Tony Hsieh’s life, read two books. One is his own Delivering Happiness, a Path to Profits, Passion and Purpose, which explains not only how he built Zappos and his previous company but also his philosophy of over-the-top customer service. (The book debuted at No. 1 on The New York Times’ bestseller list and stayed on the list for 27 weeks.)
Flying

The latest generation of “little Lears” represents a big departure from what Bill Lear envisioned when he started his iconic company 50 years ago. The original Learjet 23 forced passengers to trade comfort for speed in a cramped cabin with few amenities and limited range. My, how times have changed. Modern Learjets maintain the signature raked windshield and nose shape of their progenitors, but virtually everything else about these airplanes is different.
Money
People
Time Off

Historically, Vietnam’s scenic central coast has been the seat of kings, emperors, exalted colonial administrators and heroes from both sides of the country’s long war. Anchored by the fast-developing city of Da Nang at its center and incorporating the ancient feudal capital Hue to the north and Hoi An to the south, the region is fast becoming as famous for its sun, sand and sea as for its unique history, with a little help from the biggest brands in luxury hospitality.
Bizav Basics

Once upon a time, the vast majority of business jets were owned and operated in the U.S., but that’s changing. Residents of other countries represent an ever-growing segment of the market, and the business of buying and selling corporate jets is increasingly international. In fact, a majority of factory-new aircraft these days are delivered outside the U.S.
Bizjet Lifestyle
Quote/Unquote
“You want to make sure with a race in which you'll be flying home with other drivers that you don't crash into them. It's happened before, and it can make for a little bit of a tense situation.”
![“About four years into [Zappos], we all asked ourselves, ‘What do we want to be when we grow up? Do we want to be about shoes or do we want to be about something more meaningful?’” (Photo: Ryan Weber) Zappo's Tony Hsieh, Photo: Ryan Weber](http://bjtonline.com/sites/default/files/styles/home_main/public/hsieh.jpg?itok=ECnvi-ps)



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