No consumer likes a surprise on the bill, unless, of course, it’s the rare happy surprise. But lots of companies seem to consider inflated invoices integral to the business plan. As we all know from too much experience, the ploy works like this: hook the customer with a low advertised price, then hit him with extra charges.
Commentary » Notes from the Editor
November 26, 2014
October 29, 2014
I’ve worked for a variety of magazine publishers in my career—from giants like Time Inc., which has (or at least had) tens of thousands of staffers, to small, privately owned operations like AIN Publications, my employer for the last decade. In every case, what most determined whether the company was innovative, enjoyable to work for and successful was not some corporate mission statement, not the audience the magazines addressed, not the financial resources the publisher possessed. It was the people I dealt with there every day. Were they smart, dedicated, creative and likable…or not?
September 30, 2014
The demographics of Business Jet Traveler’s audience are eye-popping. According to one survey, 57 percent of you are CEOs or in other C-level positions.
September 2, 2014
Every time you turn around these days, you hear about another person on a medically restricted diet. The reasons range from lactose intolerance to autoimmune conditions to life-threatening allergies.
July 30, 2014
Which bizav provider leads the industry? Maybe it’s Jet Edge International, whose website announces that it is “the leading large-cabin aircraft-management and charter company in the U.S.” Then again, perhaps it’s Magellan Jets, “the leader in domestic and international private jet travel.”
July 6, 2014
When we interviewed entrepreneur Mark Cuban back in 2010, he explained how he purchased a Gulfstream GV online. First, he looked at info about the jet on the manufacturer’s website and sent an e-mail to set up a demo flight for his pilot, who reported back that he loved the airplane.
May 28, 2014
It’s time again for our annual Readers’ Choice poll—the biggest and most authoritative such survey in the bizav field. I hope you’ll agree that it’s worth 10 minutes of your time to participate.
May 1, 2014
When it comes to song topics, love is number one, but travel may be a close second. In a gazillion tunes, it seems, someone is hopping on or off a train, boat or plane. (There was even a Dionne Warwick hit called “Trains and Boats and Planes.”) And in many other songs, they’re jumping in their cars or thumbing a ride in someone else’s.
March 20, 2014
“Within the next decade we’ll be flying people to Australia from New York in about two hours, developing spaceships that will cross continents outside the Earth’s atmosphere and then pop them back into the atmosphere. Then we’ll move on to much bigger commercial jets [traveling] at many times the speed of sound.”
March 3, 2014
Some of my favorite new and old television series are available on disc, which means you can enjoy them in flight. This alphabetical list of 15 recommended DVD and Blu-ray sets includes something for everyone—comedies, dramas, cop shows, even a couple of documentaries. What they have in common is quality.
“"Not everything can fly. We will not install a swimming pool or a fireplace. That is not possible."”
-Walter Heerdt of Lufthansa Technik
February 1, 2012
January 12, 2012
December 1, 2011
May 30, 2013
November 26, 2012
December 5, 2012
April 30, 2012
August 14, 2014