““Last year, complaints about airlines increased 22%. There were probably more complaints, but the airlines lost them.” ”
Gulfstream Tops Product Support Survey
In the latest annual product support survey by BJT sister publication Aviation International News, readers rated Gulfstream number one for both newer and older business jet support, while Pilatus scored highest for new turboprops and Mitsubishi topped the rankings for older turboprops. In the newer jets category, Cessna came in second, followed by Boeing BBJ in third place. For older jets this year, Cessna climbed to second place and Sabreliner came in third.