“Take criticism seriously, but not personally. If there is truth or merit in the criticism, try to learn from it. Otherwise, let it roll right off you. ”
Overseas Maintenance Service Launches
Single Point of Contact, based in Corona, Calif., has introduced an aircraft maintenance service exclusively for overseas locations. Pricing depends on the regions where an operator needs coverage and the length of the contract. A map at
www.singlepointassist.com shows airports covered and the support available at each. Areas not in the network may be added by request. Single Point isn't a directory service, said president Richard Gardner, but "an on-demand, hands-on solution to your maintenance issue."