Susan Friedenberg

Business Jet Traveler » December 2009
Tuesday, December 1, 2009 - 4:00am

-Susan Friedenberg, president, Corporate Flight Attendant Training
Source: The New York Times

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“I have an obligation to get you to your destination. You have an obligation to pay. What else is there? We don't need 24 pages of legalese.”

-VistaJet founder and chairman Thomas Flohr, on the company's unusually brief, easy-to-understand contracts