Customer Service

U.S. and Canadian print subscriptions are processed within 4 to 6 weeks after receipt of your order. Subscriptions from subscribers outside the U.S. and Canada are processed within 6 to 8 weeks.

If you subscribed to the Digital Edition, you should receive an email within the next 4 to 6 weeks when the next digital edition becomes available. This email will contain the link to your digital subscription.

Your subscriber account number is the 3-6 digit numeric code located above your name on the magazine label.

Your subscription expiration date is printed on the mailing label of your magazine. It is located to the right of your name and is formatted by month and year, e.g. "Feb 11". In the upper left-hand corner directly above your name is your unique subscriber number. Always include this number in any correspondence to use to ensure prompt service. (Better still; include your actual label whenever possible).

Let us know about a missed issue by emailing [email protected] directly. We'll either mail that issue to you or extend your subscription by one issue.

A limited number of issues are available on a first-come, first-served basis. Please email [email protected] to find out if the issue you want to purchase is available. Back single copy issues are $9.00 plus shipping and handling. All orders must be pre-paid.

Sometimes, Business Jet Traveler finds other products, services or events that would be of interest to our readers. In such cases, we allow qualified, professional organizations to access our mailing list. If you would prefer not to receive these mailings, please email [email protected] to remove your name from our promotional file.

By email:
[email protected]

By US Mail:
Business Jet Traveler
Subscriber Services
214 Franklin Avenue
Midland Park, NJ 07432

Phone: (201) 345-0085