UK's Farnborough Earns High Marks in Reader Survey

London-area Farnborough Airport continued its decade-plus reign as the top FBO outside of the Americas, according to the results of BJT sister publication AIN's annual FBO Survey: the Rest of the World that were released May 3.

Owned by Macquarie Infrastructure and Real Assets since 2019, the facility at the dedicated business aviation gateway earned an overall score of 4.66 (out of a possible 5) from AIN readers, who ranked it second-highest in the world in the facilities category (4.85). While the scores of FBOs in the rest of the world tend to lag those of the Americas, Farnborough’s rating would have placed it in the top 10 percent of all FBOs worldwide this year.

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Customers scored them in five categories: line service, passenger amenities, pilot amenities, facilities, and customer service representatives.

Rounding out the top 20 percent in the category were Universal Aviation-London Stansted Airport; ExecuJet Australia at Sydney Kingsford Smith Airport; Jet Aviation at Amsterdam’s Schiphol Airport; Signature Flight Support-Munich International Airport; MJets FBO at Don Mueang International Airport in Bangkok, which continued its run as the highest-rated service provider in Asia; the London Jet Centre at London Stansted Airport; Eccelsa Aviation, at Italy’s Olbia Costa Smeralda Airport; Omni Handling-Lisbon Portela International Airport; and Signature Flight Support Geneva.